Transparent Refund Policies
Explore our clear refund policies for job assistance and immigration services to ensure your satisfaction.
Our Services Overview
Refund policies for both the Job Assistance Program and Immigration/Visa Services:
Refund Policy on Job Assistance Program for Abroad Jobs
Non-Refundable Conditions:
If the client fails to appear for interviews at the scheduled time.
If the client fails to crack the interview.
If the client decides to discontinue the services mid-process.
If the required documents (employment, education, etc.) are not submitted to the employer.
If fraudulent documents are submitted.
If there is a late submission of any additional documents requested by the employer.
Refund Policy on Immigration/Visa Services
Service Withdrawal:
No refunds will be issued for early service withdrawal.
Refund Percentages:
Refund percentages apply only to the full service fee paid and not just a part of it.
Refund percentages are applicable only if the full fee has been paid without any balance due.
Pre-Registration Discounts:
Clients acknowledge that some services may be discounted based on future expectations, and they are registered before qualification details are finalized.
If a client's profile is ineligible after announcements, they can transfer to other opportunities.
Chargeback Policy:
Zero-tolerance for chargebacks. Clients disputing a valid payment will be blacklisted and may face collections and credit reporting.
Refund Calculation:
Refunds will be calculated based only on the consultation fee, excluding taxes, which are non-refundable.
Rejection by Immigration Authorities:
In the event of rejection by immigration authorities, the refund will be processed after the submission of the refund claim form and rejection letter, within 15-30 working days.
Third-Party Delays:
No refunds for delays caused by third-party services.
Non-Refundable Fees:
Any fees paid to assessing bodies, immigration authorities, or embassies are not refundable, even in cases of rejection.
Credit Card and Net Banking Payments:
The client agrees not to dispute payments made via credit card or net banking and will cooperate with Emanate Globus to defend the payment if required.
Market Charges and Fees:
Clients acknowledge that the service charges are standard and have been communicated before registration. Claims of charges being too expensive will not be entertained.
Funds Requirement for Immigration:
The client must show sufficient funds for immigration, and failure to meet this requirement will not result in a refund.
Cancellation of Previous Registrations:
Any previous registrations before the agreement date will be nullified, and no refund or claim can be made unless explicitly agreed upon by Emanate Globus.
Rejection Grounds:
No refunds will be made if the permit is rejected for reasons like failure to attend interviews, failure of medicals, non-compliance with embassy requirements, fraudulent documents, insufficient funds, or failure to meet language test requirements.
If the client abandons their case within 3 months of registration or fails to communicate with the consultant for 3 months, no refund will be provided.
Required Documentation:
The client must provide all necessary documentation and communicate with Emanate Globus promptly. Failure to do so will result in no refund.
Client Participation in Interviews:
The client must attend all required interviews at their own cost. Failure to do so means no refund will be provided.
Incorrect Payment or Mode of Payment:
If the petition is delayed or returned due to an error in the payment, the client agrees not to request a refund.
Additional Paperwork:
Immigration processes may require additional paperwork, and failure to comply will not entitle the client to a refund.
No Refunds for Abandonment or Transfer:
Clients cannot transfer fees to another person, and no refund will be issued if the client abandons their case.
Accuracy of Documents:
The client is responsible for providing accurate and complete documentation. Inaccurate, fake, or incomplete details will lead to rejection and no refund.
The refund policy for job assistance is clear and fair, making your experience stress-free and reliable.
